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Game Center Group clients enjoy experience significant savings using our solution, but cost is just the first of many reasons to outsource with GCG

Experience - You will simply not find an outsourcer that offers so much in terms of experience in the video game space. Our combined 25 years in the online gaming space goes a long way to ensuring you are in very capable hands. We care about players and their concerns and we go the extra mile to make sure your customers are handled promptly, professionally and most importantly are getting answers to their queries as expeditiously as possible. We strive to make First Contact Resolution(FCR) our highest priority which in turn increases Customer Satisfaction and improves overall Quality of Service.

Turn-key - Game Center Group offers a true turn-key solution that includes a robust CRM application that's built, hosted and managed by us. In addition, we provide content management services that's included in our standard rate. We won't nickel and dime you to death with upgrades and add-ons and unexpected charges. When we say "turn-key" we mean it!

Rates - Game Center Group brings our clients the best rates in the industry and has strived to keep our overhead low and we can pass the savings along to you. We are so proud of our rates that we publish them on our website in our first-ever Rate Calculator. Still don't like what you see? Contact GCG today and let us prepare a custom proposal. We promise to do everything we can to meet your demands and high standards and do it economically.

Peace-of-mind - Do you go to bed worrying about your customer support off in some far off land? Don't worry anymore! Game Center Group is a domestic based provider located in sunny San Diego. Do yourself and your Human Resources staff a favor and let the pros at GCG handle everything.

Scalability - Are you prepared to provide facilities, computers, bandwidth, phones, software, etc. as your business grows? With GCG scaling up is an email or phone call away.

What are you waiting for, contact GCG today!

Customer Support costs can cause a huge drain on the company both in terms of cash burn and resources. Call us today and take advantage of our experience managing large outsource organizations. Our clients typically realize savings in the 30 to 60 percent range on their overall support costs allowing you to devote more resources to developing better games.

From industry leading Knowledge Hosting services to custom content development, Game Center Group provides the stones to lay the path of innovative self-service. Liberate your customers from dreary navigation of unintuitive FAQs or outdated knowledge articles. Enhance the efficiency of your infrastructure by being able to spend less time answering repetitive questions and more time servicing customer needs. Game Center Group offers knowledge content and F.A.Q. creation at no additional costs to our support clients.

Game Center Group and Global Hosting Provider CARI.net have formed a partnership to deliver world class game operations, including custom cloud hosting and 24x7 NOC administration. With a team built of passionate, informed gamers, Game Center Group provides affordable end-to-end Customer Relationship Management (CRM) services and affordable testing. The merging of build-host-operate business functions make the GCG/CARI.net partnership an extremely compelling turn-key offer for start-ups and new clients alike.

Game Center Group proudly announces On-demand Testing. Do you find that most of the time your testers or QA group is not busy while waiting for the next build or update to the game code? Take advantage of our On-demand testing services that let you schedule testing when you need it. The days of paying for down time are passé. Contact us today and let us put a plan together.

Do you feel like the end of the month is like rolling the dice at the craps tables when you get invoiced by your provider? Game Center Group is proud to announce GCG One Rate®, our flat rate pricing plan. Based on your specific needs we can customize a flat rate pricing plan that takes the guess work out of your monthly outsourcing costs. Are you preparing your annual budget and are having a difficult time pinning down your CRM costs? Not anymore, contact us today and find out how this low cost plan can drastically improve your bottom line.